What is Half Off Hero?

Half Off Hero offers consumers unique bargains on all kinds of stuff we love. Everyone loves Half Off Hero because hey, who doesn’t love a bargain? From delicious restaurants to hotels to the best seats in the house at the most popular shows, Half Off Hero offers seriously surprising deals every day. Best of all we donate 10% of each redeemed daily to local and national based charities

Do I have to sign up other
people to get the deal?

Most of the time you will be able to get the deal without sending it to others but to ensure you do receive the offer, especially one you really want, it’s best to send it to your friends as well. In any event, why keep a good offer to yourself – remember, friends don’t let friends pay retail.

How Do I get a deal I want?

Click ‘buy’ before the offer ends at midnight. As long as the minimum number of people have signed up you’ll get your deal. We'll only charge your credit if the minimum number of people have also ‘bought’ the offer. If that minimum number of redemptions isn’t met, no one gets it—so it is in your best interests to invite all your friends. If you don’t have any friends, you ought to get out more

What happens if Half Off Hero doesn't reach its required threshold of purchasers
required to activate the offer?

If not enough people tell us they want the deal then the offer is cancelled and nobody is charged. This shows why you really don’t want to keep these incredible offers to yourself. Did we mention you ought to tell all your friends?

How long will my Half Off Hero offer be valid for?

You will need to check the expiration date of your deal but in most cases you won’t need to use it the same day.

How do I actually use the Half Off Hero I bought?

Once we’ve processed your payment, you'll receive an email with a link to sign in and print your Half Off Hero. This Half Off Hero email will have all the information you need to redeem the offer and enjoy your seriously surprising deal

Can I buy a Half Off Hero as a gift for someone?

Of course. We tell all the vendors we work with that Half Off Hero can be used as gifts, and unless the small print states otherwise, assume you can treat your buddy to a Half Off Hero. If you do want to use your Half Off Hero offer as a gift, let us know by clicking on the appropriate option at the checkout.

But what if my name is on the Half Off Hero — can I still use it as a gift?

Yes, this does not matter. The vendor will still accept it.

Do I have to use the Half Off Hero credit I just bought all at once?

For the most part, yes! You are not allowed to spread it over a period of time — your Half Off Hero has to be used on a single deal. Unless stated otherwise, you will not receive a credit or cash back for whatever part of the deal you don't use. If you think you are not going to be able to use the whole offer, why not make someone’s day and share it?

Can I combine my Half Off Hero with other offers or specials?

Not unless the Half Off Hero offer states otherwise.

Will I be charged as soon as I buy a Half Off Hero?

No – we only charge your card if the Half Off Hero reaches the minimum number of purchases required to make that deal active.

What are the Terms & Conditions of the deal?

Each deal has specific terms associated with it, which will be presented to you at the time you commit to purchase the particular deal. Deal specific terms supersede any inconsistent terms in our general Terms & Conditions, except to the extent such terms are prohibited by applicable law.

Is my credit card safe with Half Off Hero?

Is the Pope Catholic? At Half Off Hero, we take the safety of your credit card details very seriously. At no time is your personal information stored on our system. Your credit card number is transmitted by SSL directly to a secure electronic vault. Your credit card information is never shared or stored on the Half Off Hero servers

Can I return a Half Off Hero

Of course you can. If you change your mind, as long as it is within five (5) days from the time that you purchased a deal, you may return it for a full refund. Our goal is to ensure you have a great experience and if you do have any problems with the voucher, redemption of the deal or had an unsatisfactory experience just contact our customer service team, We take any issues you may have very seriously and while we do not guarantee a refund except as described elsewhere, we will do our best to work with the Merchant to solve the problem to your satisfaction.

What happens if my Half Off Hero expires?

Once a Half Off Hero meets its expiration date, it will lose its promotional value, but you can still redeem it for the price you actually paid for it (according to the length of time stated by the gift certificate laws in your state).

Does my comment stay up on the discussion board?

Depends. For example, if someone uses our discussion board to make personal attacks or write something very inappropriate, we reserve the right to remove it from the site. Barring distasteful comments, your comments will stay up on Half Off Hero for all to see.

How do I get my business featured on Half Off Hero?

Easy. Just follow the information on our Feauture your business page and complete our simple form there

Where is Half Off Hero based?

Half Off Hero is headquartered in Seattle, Washington.